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Questions, answered straight

Canvas Tiger is under construction, so some answers below are commitments — how the store will work — rather than facts we can point to today. Where an answer depends on our print partner, we say so instead of inventing specifics. This page gets more specific the day the partner connects.

Our promises, in plain English

Returns
Not set yet — this policy publishes with the store. See where things stand
Shipping & delivery
Not set yet — this policy publishes with the store. See where things stand
Hanging
Not set yet — this policy publishes with the store. See where things stand

Ordering

When can I order?

Not yet — and we won’t pretend otherwise. Canvas Tiger is being built now, and the store opens when our first print partner connects. When it does, their collections will appear in the catalog and every piece you see will be real and buyable. Until then, nothing on this site is for sale. Want to hear when we open? Get in touch and we’ll let you know.

How will pricing work?

One real price. The price on the page will be the price — no inflated list prices crossed out underneath, no permanent “sales”, no countdown timers that reset tomorrow. If we ever run a genuine sale, it will have a real start, a real end, and a real before-price. That’s a policy, and it applies from the first day the store opens.

How does Canvas Tiger pricing work?

The price on the page is the real price. We never publish an inflated list price just so we can cross it out underneath, and there is no permanent “sale” running in the background that never actually ends. If a price here is ever reduced, it is a genuine, dated sale — a real reduction for a stated period — and the page will say so plainly. What you see is what a piece costs: no games with the numbers, before the store opens or after.

What formats will you sell?

Seven formats are planned: canvas, framed canvas, fine art paper, wood, acrylic, and metal prints — plus wall peels, removable and reusable decals that go up without holes or damage, made for renters and dorms. Wall peels sit on the roadmap alongside the print formats; the exact lineup at opening depends on what our print partner produces, and each format page will describe its material and construction honestly once it’s live.

What sizes will be available?

Sizes come from our print partner’s production range, so we’re not publishing a size chart we can’t fulfil yet. When the catalog opens, every product page will list the exact sizes that piece is offered in — and the price for the size and material you pick, before you check out.

Where does the artwork come from?

From our print partner’s licensed catalog. Artwork reaches this site through the partner connection — the pieces, the artists behind them, and the rights to print them all come as part of that catalog. We don’t scrape images or print artwork we don’t have the rights to sell.

Shipping & Delivery

How will shipping work, and what will it cost?

The store is being built around two shipping commitments: shipping is free, and you’ll see a stated delivery date before you pay — not a vague window after the fact. The specifics (where we ship, production times, how the delivery date is calculated) depend on our print partner’s fulfilment, and they publish here and on our shipping page when the partner connects — as facts, not promises we’ve guessed at.

Returns

What's your returns policy?

The commitment is simple: the policy as written is the policy. It will be stated in plain English, it will match our terms exactly, and returning something won’t mean fighting through forms designed to make you give up. The detailed policy — windows, steps, and how refunds are handled — publishes with the store, because it has to reflect how our print partner actually fulfils orders. We’d rather publish it once, accurately, than invent specifics now.

Hanging & Care

Will my art arrive ready to hang?

That’s the commitment: every piece will ship with its hanging hardware already installed — not a bag of cheap anchors you have to fit yourself. Unbox it, hang it, done. It’s one of the main reasons this store exists, and it’s a standard we’ll hold our print partner to.

Custom & Proofs

Can I print my own photo?

Yes — custom prints are part of the plan: your photo, printed as wall art. The commitment that matters: the full price for every size and material will be shown up front, before you upload anything. Most canvas stores only reveal the price after you’ve uploaded and configured your piece. Ours will work the other way round. See how Custom will work.

Trade

I'm a designer or business — is there a trade program?

Yes. The Trade program is planned as three published tiers for interior designers, stagers, and businesses — with the pricing stated plainly on the Trade page: what the discount is, what the minimum is, no quote-request runaround. The tier values publish once our print partner’s margins are set, because publishing numbers before then would mean making them up.

How do I contact you?

Email us at info@canvastiger.com or use the contact page. Messages reach the business directly and a human replies — no ticket maze. We won’t quote a response time we haven’t set yet, but your message won’t disappear into a bot loop either.